Privacy Policy
Sprinters Bay — Service & Conversion
Effective date: November 2025
Sprinters Bay (“we”, “our”, “us”) operates the website https://sprintersbay.com and provides automotive repair, maintenance, diagnostic, and mobile mechanic services. This Privacy Policy explains how we collect, use, and protect your personal information.
If you have any questions, contact us at:
[email protected]
(858) 209-8488
San Diego, California, USA
1. Information We Collect
We collect the following types of information:
1.1 Information you provide
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Name
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Phone number
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Email address
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Vehicle information (year, make, model, VIN)
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Appointment requests
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Messages sent through forms or chat
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Billing and payment details (processed securely via Stripe or PayPal — we do not store credit card information)
1.2 Automatically collected data
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages you visit
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Cookies and analytics data
This is standard analytics information used to improve website performance.
2. How We Use Your Information
We use the collected data to:
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Schedule appointments and provide services
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Respond to customer inquiries
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Process payments securely
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Improve website performance and user experience
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Send important service updates (only when necessary)
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Prevent fraud and maintain security
We never sell your personal information.
3. Payments
We use trusted third-party providers:
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Stripe
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PayPal
- Zelle
Your payment information is encrypted and processed directly by these providers.
We do not store credit card numbers or billing details.
4. Cookies
We use cookies to:
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Keep the website functioning correctly
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Save your preferences
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Improve performance and analytics
You can disable cookies in your browser at any time.
5. Sharing Your Information
We may share your information only with:
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Payment processors (Stripe, PayPal, Zelle)
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Scheduling and communication tools (e.g., email systems)
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Law enforcement if required by law
We do not sell or share information with advertisers or third-party marketers.
6. Data Retention
We keep:
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Appointment history — for business records
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Invoices and payment data — as required by law
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Website form messages — indefinitely, unless deletion is requested
You may request deletion of your data at any time (see Section 7).
7. Your Rights
You may:
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Request a copy of your stored personal data
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Request correction of inaccurate information
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Request deletion of your data
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Withdraw consent for communication
Email us at [email protected] to submit a request.
8. Security
We take appropriate technical measures to protect your data, including:
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SSL encryption
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Secure hosting
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Limited access to administrative systems
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Encrypted payment processing
No online system is 100% secure, but we work to keep your data protected.
9. Links to External Websites
Our website may contain links to third-party websites (e.g., Google Maps, Instagram). We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date”.
Contact Us
Sprinters Bay
San Diego, California
[email protected]
(858) 209-8488
https://sprintersbay.com
