Introduction
Despite its reputation as a reliable commercial van, the Mercedes Sprinter is not immune to common problems that can occur during intensive use. In this article, we will examine the most frequent issues, their causes, and offer effective solutions.
Issues with the Exhaust Gas Recirculation (EGR) System
- Symptoms:
- Loss of engine power.
- Check Engine light appears.
- Increased fuel consumption.
- Causes:
- Clogging of the EGR valve due to soot and carbon deposits.
- Use of low-quality diesel fuel.
- Solutions:
- Clean the EGR valve every 30,000–40,000 miles.
- Install an EGR bypass to reduce system load.
- Regularly use additives to clean the intake system.


2. Clogged Diesel Particulate Filter (DPF)
- Symptoms:
- DPF indicator on the dashboard.
- Loss of power and increased fuel consumption.
- Frequent activation of regeneration mode.
- Causes:
- Frequent short trips without the possibility of filter regeneration.
- Low-quality fuel and oil.
- Solutions:
- Regular high-rev driving to burn off soot in the DPF.
- Clean the filter at a service center every 50,000 miles.
- Use low-ash oils and additives for DPF cleaning.
3. Turbocharger Problems
- Symptoms:
- Whistling or noise during acceleration.
- Loss of power.
- Oil leaks on the turbocharger.
- Causes:
- Wear of turbo bearings due to oil contamination.
- Irregular oil and filter changes.
- Solutions:
- Replace oil every 10,000 miles using only recommended brands.
- Clean and diagnose the turbo every 40,000 miles.
- Install a higher efficiency oil filter.


4. Issues with Automatic Transmission (AT)
- Symptoms:
- Jerks during gear shifts.
- Delays or shocks when engaging gears.
- Transmission overheating.
- Causes:
- Oil contamination in the transmission.
- Wear of friction components and valves.
- Solutions:
- Replace transmission oil every 30,000 miles.
- Reprogram the transmission control unit if necessary.
- Replace the filter and diagnose the valve body.
5. Electrical Faults
- Symptoms:
- Error messages on the dashboard.
- Engine starting problems.
- Non-functioning headlights or sensors.
- Causes:
- Oxidation of contacts and fuses.
- Wear of the alternator or battery.
- Solutions:
- Clean contacts and replace oxidized fuses.
- Check battery status every 6 months.
- Replace the alternator every 80,000–100,000 miles.
6. Tips for Preventing Common Problems
- Symptoms:
- Regular Maintenance:
- Adhere to oil and filter replacement intervals.
- Perform diagnostics of major systems every 10,000 miles.
- Using Quality Parts:
- Use only original or certified parts and oils.
- Fuel and oil additives to clean the intake system.
- Electrical Maintenance:
- Check the battery and alternator every 6 months.
- Replace oxidized contacts and connectors.
Conclusion
The Mercedes Sprinter is a reliable van, but timely maintenance and quality parts are essential for its long and trouble-free service. Follow our tips and regularly inspect your van to avoid costly repairs.
With any service, you’ll receive a Touch® Courtesy Check. We’ll look inside, outside, under the hood and underneath the car, then explain the findings and give you a written report.
Need help with repairs or maintenance? Contact us for consultation and to schedule a service!